- Choosing a selection results in a full page refresh.
Q: How can I pay for my order?
A: We currently offer Cash on Delivery (COD) as our only payment method.
Q: Can you ship orders all over Pakistan?
A: Yes, we deliver to almost all cities and regions across Pakistan.
Q: What are the delivery charges?
A: Delivery charges are calculated at checkout based on weight and location. Some products may have flat shipping rates.
Q: How can I track or check the status of my order?
A: You can check your order status anytime from the 'My Orders' section in your account dashboard.
Q: How can I return a product?
A: Please visit our Returns & Refunds page for detailed instructions on how to initiate a return.
Q: Do I have to pay for shipping charges when returning a product?
A: No, return shipping is free for eligible return requests.
Q: Can I return a product after 7 days?
A: Return requests must be initiated within 7 days of receiving your order. Returns after 7 days are not accepted.
Q: Do you verify orders?
A: Yes, our customer service team will call you on your provided phone number to verify your order before processing.
Q: What is the warranty policy?
A: Warranty varies by product and vendor. Outlets Pk does not directly handle warranty claims. If applicable, warranty details will be listed on the product page, and claims must be made through the vendor’s official service center.
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